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Terms of Use

These Terms govern your use of sailorcorrentesrack.com and your quotes and purchases from SAILOR CORRENTES E ENGRENAGENS LTDA ("SAILOR CORRENTES E ENGRENAGENS"). We sell roller chains, gears, sprockets (pinions) and racks for machines, conveyors and material handling systems. By using the website, you agree to these Terms. Effective date: 2026-10-23.

Company

SAILOR CORRENTES E ENGRENAGENS LTDA, registration 03.817.933/0001-64, Estrada Marica Marques, 810 - Jardim Represa Fazendinha , Santana De Parnaiba - SP, 06529-210. [email protected] · +551152256900.

Eligibility

You must be at least 18 years old to buy from us.

If you order on behalf of a company, you confirm that you are authorized to do so.

Orders, prices and payment

Prices are shown in the local currency displayed at checkout. The full order total, including product price, shipping and any taxes or charges described there, is shown before you pay.

We do not offer subscriptions, and there are no recurring charges. You pay only for the order you place.

An order is confirmed when payment is approved. We may cancel an order that contains a pricing error or that we suspect is fraudulent. In that case, we refund any amount paid.

Quotes and technical assistance

You can ask our sales team for a quote or for help identifying a stock replacement part. A quote is not an order. The final price is the one shown at checkout or confirmed in writing before payment.

Our suggestions are based on the information you provide, such as part numbers, dimensions, photos and application details. Please confirm that the measurements and data you send are accurate.

Selection, installation and safe use

You are responsible for confirming that a component suits your equipment's load, speed, environment and operating conditions.

Installation and maintenance should be performed by qualified personnel. Follow the equipment manufacturer's instructions and applicable workplace safety practices, including guarding and isolating power before service.

Returns and refunds

See our Refund Policy and Shipping Policy.

Intellectual property

All content on the website belongs to SAILOR CORRENTES E ENGRENAGENS or its licensors. This includes text, photos, catalogs and technical tables. It may not be copied without permission.

No guarantee of results

The performance and service life of a chain, gear, sprocket or rack depend on factors outside our control. These include installation, alignment, lubrication, load, operating environment and maintenance.

We do not promise specific outcomes, such as a particular lifespan or reduction in downtime.

Limitation of liability and governing law

To the extent permitted by law, we are not liable for indirect or consequential damages, such as production losses or downtime. Nothing in these Terms limits rights you have under consumer protection laws.

These Terms are governed by the laws of the State of Delaware, United States.

Contact

[email protected] · +551152256900 · Estrada Marica Marques, 810 - Jardim Represa Fazendinha , Santana De Parnaiba - SP, 06529-210.

SAILOR CORRENTES E ENGRENAGENS LTDA · Reg. 03.817.933/0001-64 · Estrada Marica Marques, 810 - Jardim Represa Fazendinha , Santana De Parnaiba - SP, 06529-210 · [email protected] · +551152256900

FAQ

Questions before you order

What products do you sell?

Roller chains, gears, sprockets and gear racks for machines, conveyors and material handling systems. contact our support team

Can you help me choose the right part?

Yes. Send the part number, key dimensions (pitch, tooth count, bore, face width), a drawing or a photo of the old part. Our team helps you specify a compatible component.

How does payment work?

You pay after approving a written quote or at checkout for stock items. contact our support team

How long does delivery take?

Lead time depends on the part and your location. It is stated on every quote. contact our support team

Do you ship to my region?

contact our support team

How do I request a refund or return?

Contact our sales team with your order number and the reason for the return. contact our support team

Can I cancel an order?

There is no subscription. Each order is a one-time purchase. To cancel an order, contact us before it ships. contact our support team

Do you work with resellers and machine builders?

Yes. We serve technical resellers and OEMs. Contact sales to discuss recurring orders. contact our support team

Do your parts come with a warranty?

contact our support team

Need a part or a spec check?

Send us the part number, drawing or application details. We reply with the right component and a written quote.

Talk to sales